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Supervisor, Review Support - HWDRG in Tampa, FL at KEPRO

Date Posted: 12/11/2018

Job Snapshot

  • Employee Type:
  • Location:
    Tampa, FL
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:

Job Description

KEPRO is a rapidly growing national quality improvement and care management organization. We work to ensure that over 1 billion people receive the right care, at the right time, in the right setting. KEPRO is currently recruiting for our Tampa location an experienced and professional

Supervisor, Review Support

Supervise the Review Support Team of clerical support staff to ensure effective and efficient execution of workflow to achieve departmental goals/objectives. Outline and continuously improve procedures and applications including training/cross training of staff to ensure maximum productivity.
• Works/coordinates with operational management to identify tasks that need completion, time frames for completion, and the degree, if any, of flexibility in meeting the preferred deadline.
• Interviews, hires and trains administrative staff; performs staff performance management activities.
• Assigns administrative support staff to tasks according to established priorities. Monitor the progress of the staff and identify potential problems.
• Determines work procedures, prepares work schedules, and expedites workflow
• Work closely with operational management to ensure coordination of all administrative staff to adequately support all administrative processes and functions.
• Communicates and follows up to ensure staff are fully informed of all new information related to processes, procedures, client needs and company related issues, changes or actions
• Organize overall administrative services and ensures day-to-day activities are running smoothly.
• Assists with other duties as assigned.
• Work schedule includes evenings, weekend and holidays


• Associate degree or equivalent in business or related field. Medical terminology courses helpful.
• Minimum of 3 years previous work experience, with at least 1 year supervisory experience in a healthcare or insurance environment, preferred
• Excellent organizational, verbal/written communications and interpersonal relationship skills essential.
• Ability to handle multiple projects and set priorities
• Adept at dealing with Client relationships.
• Team and customer service focused: able to respond promptly to staff and Client needs; solicit feedback to improve service; respond to requests for assistance; and meet commitments.
• Demonstrated proficiency in MS Office (Word, Excel, PowerPoint, Access).
• Knowledge of Adobe software applications preferred.

KEPRO offers challenging careers, excellent benefits and opportunities for advancement. For consideration, please submit resume and cover letter with salary requirements. Only those candidates identified for an interview will be contacted. No Phone Calls Please. Visit our website at for more information on the KEPRO Family of Companies.

EOE AA M/F/Vet/Disabil


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