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Analyst - Health Intelligence in Nashville, TN at KEPRO

Date Posted: 1/8/2019

Job Snapshot

  • Employee Type:
  • Location:
    Nashville, TN
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

KEPRO is a rapidly growing national quality improvement and care management organization. We work to ensure that over 20 million people receive the right care, at the right time, in the right setting. KEPRO is seeking resumes for a highly experienced professional

Health Intelligence Analyst

Summary Description

Responsible for analyzing and reporting on health care, workforce management and call center data. Will support initiatives by utilizing the data to identify potential business opportunities, track adherence to service level agreements and monitor operational performance. Will be involved in other analytical projects that relate to business opportunities, financial reconciliation and outcomes research.


  • Translates business requirements into data driven reports/applications.
  • Performs quantitative and qualitative analysis of healthcare, workforce management and call center data.
  • Identifies opportunities for operational improvements and efficiencies as driven by identified data trends.
  • Develops, enhances and maintains data processing platforms.
  • Identifies data disparities and actionable resolutions.
  • Performs quality checks of all analytics queries, reports, and applications and identifies disparities.
  • Acts as the primary analytics liaison with Operations and clients  

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary from time to time


  • Bachelor’s degree required, preferred in computer science, statistics, math, or professional experience equivalent.

Skills, Knowledge Abilities (SKA)   

  • Demonstrated understanding of principles, practices, and techniques of general application development including programming and scripting
  • Proficiency with Microsoft Excel, Microsoft Access, and VB programming/scripting language within Excel and Access is preferred
  • SQL and statistical experience required
  • Demonstrated ability with data analytics, and the ability to generate accurate graphs/reports and discussion on analytical analyses
  • Experience (If needed, describe kind & amount)      
  • Experience with SQL Server, SQL Server Reporting Services, and SQL Server Report Builder
  • Experience with Microsoft Excel and Access, including VB scripting
  • Experience with Tableau preferred
  • Experience with Call/Contact Center analytics
  • Experience as a team leader or facilitator
  • Experience in healthcare and quality improvement methodologies
  • Ability to work independently
  • Ability to present findings to Operations and clients              

Mental and Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made as required by law in an attempt to enable an individual with a disability to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time; key and/or control objects; interact extensively with internal and external customers; occasionally lift and/or move objects weighing up to 10 pounds; and occasionally travel within the state.   


KEPRO offers challenging careers, excellent benefits and opportunities for advancement.  For consideration, please submit resume and cover letter with salary requirements. Only those candidates identified for an interview will be contacted. No Phone Calls Please.  Visit our website at for more information on the KEPRO Family of Companies.

EOE AA M/F/Vet/Disability

KEPRO is an E-Verify employer. E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.  


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