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EAP Onsite Counselor in Houston at KEPRO

Date Posted: 9/18/2018

Job Snapshot

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Job Description

Since 1985, KEPRO has helped more than 20 million members lead healthier lives through clinical expertise, integrity and compassion. KEPRO was founded by physicians and clinical expertise is at the core of our organization. We are a leading quality improvement and care management organization. We offer innovative and outcomes-focused solutions to reduce the unnecessary use of health care resources and optimize the quality of care for public and commercial clients. KEPRO’s tailored programs maximize members’ quality of life, and realize greater cost savings for members and clients alike. KEPRO is on a journey to transform medical management and to develop customized solutions tailored to our client’s specific business requirements, while improving the quality of life for patients, reducing costs, and achieving return on investments for our clients. Our approach to medical management is holistic and compassionate and is coordinated around a patient’s entire healthcare experience.

EAP Onsite Counselor


Position Description

Perform onsite assessments, provide short-term problem resolution, referral and follow up for managers, employees and family members covered by KEPRO Employee Assistance Program.


  • Master’s Degree or Higher in a Mental Health DisciplineUnrestricted License at the Independent Level
  • Preferred, two years of Documented Substance Abuse Experience or Training
  • Preferred, Certified Employee Assistance Professional (CEAP) or Documented EAP Experience 

 Key responsibilities include:

  • Performs assessments; short-term problem resolution, referral and follow up for all participants seeking services.
  • Performs management consultation services to all levels of management within the customer’s organization.  Clinicians must be able to assess for workplace issues, be knowledgeable of key legislation impacting workplace such as American Disabilities Act (ADA), Drug Free Workplace and Sexual Harassment.  The clinician must be able to assess situations with a manager, provide suggestions and develop an action plan.  They must be educated on legislation impacting the workplace and be able to incorporate their knowledge during the consultation. 
  • The clinician must demonstrate knowledge of workplace risk factors; be able to assess potential violence in the workplace; and be able to assist the customer regarding these issues.  In addition, the clinician should be knowledgeable of the Critical Incident Stress Debriefing (CISD) process and be able to develop an action plan to immediately assist the company.
  • The clinician should have experience within the substance abuse arena and be able to assess for hidden signs of substance use as well as support participants in connecting to further evaluation and treatment. They should demonstrate knowledge of positions that fall under Department of Transportation (DOT) Regulations as well as those that would be considered “safety sensitive”.
  • Develop of Return to Work plans for employees who have been out of the work place for an extended period of time and act as liaison between employee and customer.
  • Demonstrate thorough understanding of the mental health system so as to be able to guide members to the appropriate level of care.
  • Facilitate onsite support services for the customer as directed by KEPRO.   Services could include providing employee and supervisory orientations and wellness/topical trainings, suggesting and attending visibility events, and providing reduction in force support and CISD services.
  • Additional responsibilities include: promoting visibility and awareness of EAP program (e.g. attending site management and departmental meetings as appropriate), collaborating with site leaders to become a key resource for managers and decision makers, identifying organizational and utilization trends and offering ways to enhance EAP offerings. 

Supervision Requirements

Onsite clinician will work under the direction of the KEPRO Program Director and Senior Account Executive.  All clinical, management consultation, and onsite crisis response support will be overseen by the Program Director.  The Senior Account Executive will oversee all daily operations aspects as well as assist in coordinating trainings, and program promotion.

Mental and Physical Requirements        

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations will be made as required by law in an attempt to enable an individual with a disability to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time; key and/or control objects; interact extensively with internal and external customers; occasionally lift and/or move objects weighing up to 10 pounds; and occasionally travel within the state.

Only those candidates identified for an interview will be contacted. No Phone Calls Please.  Visit our website at for more information on the KEPRO Family of Companies.

EOE AA M/F/Vet/Disability

KEPRO is an E-Verify employer. E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.