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Executive Director in Henrico, VA at KEPRO

Date Posted: 7/17/2018

Job Snapshot

  • Employee Type:
  • Location:
    Henrico, VA
  • Job Type:
  • Experience:
    8 to 10 years
  • Date Posted:

Job Description

Since 1985, KEPRO has helped more than 20 million members lead healthier lives through clinical expertise, integrity and compassion. KEPRO was founded by physicians and clinical expertise is at the core of our organization. We are a leading quality improvement and care management organization. We offer innovative and outcomes-focused solutions to reduce the unnecessary use of health care resources and optimize the quality of care for public and commercial clients. KEPRO’s tailored programs maximize members’ quality of life, and realize greater cost savings for members and clients alike. KEPRO is on a journey to transform medical management and to develop customized solutions tailored to our client’s specific business requirements, while improving the quality of life for patients, reducing costs, and achieving return on investments for our clients. Our approach to medical management is holistic and compassionate and is coordinated around a patient’s entire healthcare experience.

Executive Director – Richmond Virginia

Summary Description

Provides overall day-to-day direction and supervision to KEPRO’s Richmond, VA Service Center and associated contracts.  Directs programs to ensure efficiencies, deliverables and assigned contract functions are performed to the highest standards to strengthen the relationships with customers and meet contract requirements.

Accountabilities / Essential Functions

  • Facilitate and coordinate the activities of multiple work groups, teams or operational units.  Direct oversight of all management level staff.
  • Ensure compliance with contractual requirements within the operation by monitoring critical indicators, deliverables and budgets.
  • Establish and maintain effective customer rapport and mutually beneficial business relationships.
  • Draw on expertise of staff and others for business implementations. Assemble and deploy the resources necessary to ensure success.
  • Develop regional long-term and short-term operating and financial goals including budgets and forecasts to ensure effective operations and optimum profitability.
  • Work with management team to develop and enhance the operational structure including skill set requirements, gap analysis and training plans through workforce analysis.
  • Participate in cross-regional activities to enhance operating efficiencies and serve as a Subject Matter Expert (SME).
  • Support and participate in strategic planning and execution to enhance growth, profitability, productivity, and efficiency throughout the company’s operations. Collaborate with leadership in the development of new and enhanced policies and procedures.
  • Assist in the implementation of contracting strategies and programs that reduce cost as well as maximize revenue streams.  Monitor the technical performance (which includes adherence to schedule and cost requirements), resource planning, and evaluations of the services provided by KEPRO.
  • Provide advice and assistance in the planning, implementation and evaluation of modifications to new and existing operations, systems, and procedures.
  • Represent the organization at internal, local, state, and national meetings.
  • Other duties as assigned

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.


  • Master’s degree required

Skills, Knowledge Abilities (SKA)             

  • Minimum 8-10 years of Management experience in program development and management within the Healthcare/MCO field
  • Able to lead and manage direct reports to achieve contract deliverables.
  • Aptitude for systems planning and prioritization of tasks
  • Ability to provide supervision to staff that ensures excellent customer satisfaction
  • Knowledge of quality improvement methodologies.
  • Knowledge of business development, strategic planning and tactical implementation.
  • Skill in examining and re-examining operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Knowledge of healthcare industry; preferably with experience in both public and private sector.
  • Provide consultation to contractor on system and policy issues.


  • Must have demonstrated recent knowledge/experience Healthcare Management Services, government policy and structure, metrics, productivity measures and reporting, regulatory agency compliance, Contract development and implementation, budget and financial oversight of programs.

Mental and Physical Requirements        

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations will be made as required by law in an attempt to enable an individual with a disability to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time; key and/or control objects; interact extensively with internal and external customers; occasionally lift and/or move objects weighing up to 10 pounds; and occasionally travel within the state.

KEPRO offers challenging careers, excellent benefits and opportunities for advancement.  For consideration, please submit resume and cover letter with salary requirements. Only those candidates identified for an interview will be contacted. No Phone Calls Please.  Visit our website at for more information on the KEPRO Family of Companies.

EOE AA M/F/Vet/Disability

KEPRO is an E-Verify employer. E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.


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